KAWASAKI, Japan, Dec 12, 2024 - (JCN Newswire via SeaPRwire.com) - Fujitsu today announced the development of a video analytics AI agent for frontline workplaces. The AI agent uses spatial video and image data from workplace camera footage, as well as written information, to draft reports and make recommendations for workplace improvements. The AI agent will be positioned as a core technology of Fujitsu’s AI service "Fujitsu Kozuchi". Fujitsu will provide a trial environment for the AI agent in fiscal year 2024 and commence in-house implementation from January 2025.The AI agent is based on a multimodal large language model (LLM). The AI agent trains itself to recognize 3D images of the workplace using information from written documentation (i.e., safety rules, etc). Context memory technology uses written information to selectively retain only the relevant data, enabling the analysis of long-duration video content with world-leading accuracy (1).The AI agent will be evaluated by FieldWorkArena, an evaluation environment newly developed by Fujitsu, under the supervision of Carnegie Mellon University. FieldWorkArena will be made available for the researcher community from December 2024, with tasks being added to GitHub and the Fujitsu Research Portal in December 2024.Figure 1: The video analytics AI agent for frontline workplacesTraining to operate in the frontline workplace based on written documentationThis technology augments the AI agent’s video data comprehension capabilities using information from written documentation to help the LLM understand what it cannot from video content alone. Figure 2 below shows how this technology can be applied to understand the spatial relationship between people and objects. In addition to spatial relationships, the technology will also help the AI agent to recognize workplace objects and individual tasks carried out by employees. Potential applications of this technology include assessing the distances between people and objects in logistics and construction sites, and automatically updating work-task status via production management systems to visualize production status in real time.Figure 2: Training to operate in the frontline workplaceEfficiently retaining context data from video contentWhen large, long-duration video content is input into current multimodal LLMs, it suffers framerate drops which results in poor response accuracy. To solve this issue, Fujitsu focused on the selective attention mechanism found in humans, which efficiently processes visual information by focusing on the contextually important details. This technology allows for the user to provide a prompt for a specific type of behavior to focus on in a video, i.e., “safe behavior in humans.” The AI agent will then select only the specific frames and features that correspond to the prompt and compress and store them as video context data. Using this video context data, the multimodal LLM can process long-duration video content without the frame rate dropping. In a question-answering benchmark test carried out using long-duration video content including videos of more than 2 hours, Fujitsu achieved the world's highest answer accuracy with the smallest storage capacity as compared to conventional video compression technology for multimodal LLMs.Figure 3: Retaining video context data through selective attentionFieldWorkArenaUnder the supervision of Carnegie Mellon University's Associate Professor Graham Neubig and Assistant Professor Yonatan Bisk, Fujitsu has developed the FieldWorkArena, an evaluation environment for its video analytics AI agent service. The FieldWorkArena includes a bank of images and video content from actual frontline workplaces including plants and warehouses, documents such as rules and instruction manuals, simulations of business systems, and sets of tasks for the AI agent to solve (Figure 4). It will evaluate the performance of AI agents in actual operations.Figure 4: Examples of data and tasks in the FieldWorkArena(1) Benchmark carried out on December 12, 2024. Accuracy of responses to 599 question subsets (those that can be answered referring to video content alone) using the ultra-long video duration benchmark InfiniBench (average video length 49 minutes, maximum video length 151 minutes)About FujitsuFujitsu’s purpose is to make the world more sustainable by building trust in society through innovation. As the digital transformation partner of choice for customers in over 100 countries, our 124,000 employees work to resolve some of the greatest challenges facing humanity. Our range of services and solutions draw on five key technologies: Computing, Networks, AI, Data & Security, and Converging Technologies, which we bring together to deliver sustainability transformation. Fujitsu Limited (TSE:6702) reported consolidated revenues of 3.7 trillion yen (US$26 billion) for the fiscal year ended March 31, 2024 and remains the top digital services company in Japan by market share. Find out more: www.fujitsu.com.Press ContactsFujitsu LimitedPublic and Investor Relations DivisionInquiries Copyright 2024 JCN Newswire via SeaPRwire.com.

News Facts:- New multi-AI agent security technology leverages collaborating AI agents to protect against cyberattacks before they occur and address the increasing sophistication and frequency of modern threats- Multiple AI agents specializing in attack detection, defense, and business continuity testing, enabling organizations to address vulnerabilities and new threats proactively- Proactive approach to security significantly reduces response times to vulnerabilities, mitigating the risks associated with the rapid evolution of cyberattack techniques and the proliferation of generative AIFujitsu today announced that it has developed a multi-AI agent security technology as a core technology of its AI service Fujitsu Kozuchi. The system coordinates multiple AI agents with different specialties to simulate cyberattacks, protection strategies, and business continuity measures, thereby helping companies and public organizations to develop and enact proactive security measures against new threats and vulnerabilities.The system comprises three main technologies: Security AI agent, multi-AI agent collaboration and generative AI security enhancement.Fujitsu will commence field trials of the technology for generative AI security enhancement in partnership with Cohere Inc., beginning December 2024 and plans to release part of the multi-AI agent collaboration technology as open-source software (OSS) on OpenHands, an AI agent platform developed with the strong support of AI research world leader Carnegie Mellon University, in January 2025. Starting in March 2025, the full suite of technologies will be rolled out globally and offered on a trial basis.Fujitsu’s multi-AI agent security technology empowers IT system administrators and operations personnel, even those without specialized security expertise, to build applications that enable proactive security measures. It ensures the safe and secure implementation of generative AI within enterprise IT systems, allowing organizations to fully leverage the benefits of this technology while mitigating associated risks.Fujitsu is committed to contributing to the development of a trustworthy digital society where prosperity and stability coexist, as outlined in its materiality approach. Fujitsu’s newly developed multi-AI agent security technology represents a significant step towards delivering on that commitment.Figure 1: Overview of the multi-AI agent security technologyTechnology overview1. Security AI agentNew technology that includes three fundamental AI agents for proactive security measures.These agents incorporate technology co-developed with Ben-Gurion University of the Negev, a world leader in cybersecurity research.Attack AI agent: Uses tactics, techniques, and procedures (TTP) analogy engine to propose effective attack scenarios against target systems for new threats.Defense AI agent: Proposes countermeasures based on the company's risk profile.Test AI agent: Automatically builds a verification virtual environment (cyber twin) from the production system to analyze the impact of countermeasures.The test AI agent runs reciprocal attack and protection simulations with the attack AI agent and defense AI agent on a cyber twin, enabling proactive defenses against new vulnerabilities. Our AI agents are characterized by co-creative learning, which tackles complex and unknown problems through collaborative and adversarial learning between AI agents with diverse skills.Figure 2: Example of collaboration among the three security AI agents2. Multi-AI agent collaborationThis technology enables seamless collaboration between AI agents and is versatile and applicable beyond security. When AI agents collaborate, ensuring data confidentiality, privacy protection and adherence to the policies of each organization is a significant challenge. To address this, Fujitsu implemented a secure agent gateway coordination function within each organization's AI agent infrastructure. This allows for autonomous control of collaboration policies, enabling seamless AI agent collaboration without the need for explicit consideration from AI agent developers.3. Generative AI security enhancementTo prepare for emerging threats to generative AI, Fujitsu, in collaboration with Ben-Gurion University, has developed an LLM vulnerability scanner that can automatically and comprehensively check security resistance, and LLM guardrails that automatically protects and mitigates against attacks. The LLM vulnerability scanner addresses over 3,500 of the latest vulnerabilities known to exist in generative AI, including a proprietary generative code vulnerability check function. Adaptive prompting technology selects the optimal attack prompt based on the LLM's response, enabling highly accurate attack assessments. Furthermore, vulnerability explanation technology leveraging generative AI makes vulnerability assessment easy, even for non-security experts. The LLM guardrails work in conjunction with the LLM vulnerability scanner to ensure the safe and secure operation of generative AI by automatically applying guard rules that detect and reject malicious prompts deemed to require action during IT system operations, thereby preventing inappropriate responses. The LLM vulnerability scanner and LLM guardrails work with the attack AI agents and defense AI agents to enable proactive security measures for systems.Figure 3: Generative AI security enhancement technologyAssociate Professor Graham Neubig of Carnegie Mellon University, comments:“The development of AI agents is rapidly advancing worldwide. OpenHands, an open-source project strongly supported by Carnegie Mellon University, facilitates the development of diverse AI agent services, functionalities, and technologies by incorporating external expertise. Combining Fujitsu's multi-AI agent collaboration technology with OpenHands could significantly accelerate the development of cross-organizational multi-AI agent applications, which would be a remarkable achievement.”Professor Yuval Elovici of Ben-Gurion University of the Negev, comments:“Fujitsu's innovative 'Cyber Twin' technology empowers companies to validate security policy compliance while simulating new attack and defense scenarios in a risk-free virtual environment. By enabling rigorous testing of business continuity without affecting real-world systems, this technology provides organizations with a powerful tool to swiftly address emerging new vulnerabilities and implement proactive, adaptive security strategies.”Seraphina Goldfarb-Tarrant, Head of Safety, Cohere Inc., comments:“Secure systems are mission-critical for enterprises to adopt and benefit from AI development. We're excited that our ongoing work with Fujitsu enables Japanese companies to leverage AI with our best-in-class multilingual models and security enhancement technology.”Future PlansFujitsu aims to further expand its AI agent capabilities to automate a wider range of security tasks. This includes developing agents for secure design, incident response, and security audits. Fujitsu will also continue to strengthen its technology for generative AI security enhancement, expanding its coverage to address vulnerabilities and mitigate hallucinations specific to Retrieval Augmented Generation (RAG) applications, ensuring even greater security and reliability for generative AI deployments.About FujitsuFujitsu’s purpose is to make the world more sustainable by building trust in society through innovation. As the digital transformation partner of choice for customers in over 100 countries, our 124,000 employees work to resolve some of the greatest challenges facing humanity. Our range of services and solutions draw on five key technologies: Computing, Networks, AI, Data & Security, and Converging Technologies, which we bring together to deliver sustainability transformation. Fujitsu Limited (TSE:6702) reported consolidated revenues of 3.7 trillion yen (US$26 billion) for the fiscal year ended March 31, 2024 and remains the top digital services company in Japan by market share. Find out more: www.fujitsu.com.Press ContactsFujitsu LimitedPublic and Investor Relations DivisionInquiries Copyright 2024 JCN Newswire via SeaPRwire.com.

KAWASAKI, Japan, Dec 11, 2024 - (JCN Newswire via SeaPRwire.com) - Fujitsu Limited today announced that it will transfer 100% of its shares in Fujitsu Communication Services Limited to Persol Business Process Design Co., Ltd. The two companies have concluded an agreement to this end and aim to conduct the share transfer on February 3, 2025.1. Background and purpose of the share transferFujitsu is working towards expanding its service solutions as per its business model and portfolio strategy, which was set as a key initiative of the medium-term management plan announced in May 2023.Fujitsu Communication Services has contributed to the realization of a safe and secure system environment for its customers through maintenance and operation support, including via contact centers and service desks in Japan. The company’s strength lies in its expertise in developing human resources that can realize a stable support system and that have wide ranging IT skills developed through product support and it continues to promote customer digital transformation (DX).Persol Business Process Design is part of the Persol Group which develops comprehensive human resource services. Its aim is to "realize a society that is abundant with healthy workplaces" through providing services related to business process outsourcing (BPO), contact centers, sales marketing, and business process consulting. By upgrading and optimizing processes, the company aims to enhance its services and corporate value to create lasting effects.The two companies reached this agreement based on the judgment that the share transfer would allow for further expansion of business areas by combining the strengths of both companies, and improvement of productivity and engagement achieved through economies of scale and BPO DX/CX.Fujitsu will continue to meet the needs of its customers by providing services for Fujitsu Communication Services-run contact centers, service desks, etc.2. Overview of CompaniesCompany NameFujitsu Communication Services Limited(A wholly-owned subsidiary of Fujitsu Limited)HQ LocationYOKOHAMA i-MARK PLACE 4-4-5 Minatomirai, Nishi-ku, Yokohama-shi, Kanagawa Prefecture, JapanPresident and Representative DirectorMikiwa KanaiCapital100 million yenDate Est.December 1994No. Employees4,400 (as of March 2024)Business OverviewContact center and IT support outsourcing servicesNet sales23.9 billion yen (FY ended March 2024) Company NamePersol Business Process Design Co., Ltd.(Persol Holdings Co.,Ltd.)HQ LocationGranpark Tower 33 F 3-4-1 Shibaura, Minato-ku, TokyoPresident and Representative DirectorKazuyuki IchimuraCapital310 million yenDate Est.September 1977No. Employees18,253 (as of July 1, 2024) *Number of employees in all types of employmentBusiness OverviewBPO, help desk contact center, sales marketing,business process consulting, HR solutions, healthcare solutions, productsNet sales57.6 billion yen (ended March 2024)About FujitsuFujitsu’s purpose is to make the world more sustainable by building trust in society through innovation. As the digital transformation partner of choice for customers in over 100 countries, our 124,000 employees work to resolve some of the greatest challenges facing humanity. Our range of services and solutions draw on five key technologies: Computing, Networks, AI, Data & Security, and Converging Technologies, which we bring together to deliver sustainability transformation. Fujitsu Limited (TSE:6702) reported consolidated revenues of 3.7 trillion yen (US$26 billion) for the fiscal year ended March 31, 2024 and remains the top digital services company in Japan by market share. Find out more: www.fujitsu.com.Press ContactsFujitsu LimitedPublic and Investor Relations DivisionInquiries Copyright 2024 JCN Newswire via SeaPRwire.com.

TOKYO, Dec 11, 2024 - (JCN Newswire via SeaPRwire.com) - Eisai Co., Ltd. announced today that it has received approval for “URECE®” (brand name in China: “优乐思®”, generic name: dotinurad) from the National Medical Products Administration in China as a treatment for gout patients with hyperuricemia.This approval is based on the results of a multicenter, active-controlled, double-blind, parallel-group, randomized, Phase 3 study conducted by Eisai in China.1 In this study, 451 gout patients were randomized into either the dotinurad group or febuxostat group in a 1:1 ratio. The results of this study showed that the proportion of subjects with serum uric acid levels of 6.0 mg/dL or less at 24 weeks, which was the primary endpoint, was 73.6% [95% confidence interval (CI): 67.8, 79.5] in the dotinurad group and 38.1% [95% CI: 31.6, 44.5] in the febuxostat group, confirming the statistical superiority of dotinurad 4 mg over febuxostat 40 mg (difference of proportion 35.87% [95% CI: 27.36, 44.37, p<0.001]).The most common adverse events were gouty arthritis, COVID-19, and liver function abnormality in the dotinurad group, and gouty arthritis, COVID-19, and increased alanine aminotransferase (ALT) in the febuxostat group. No new safety concerns with dotinurad were observed.“URECE” is a new therapeutic medicine for gout and hyperuricemia discovered by FUJI YAKUHIN. It suppresses uric acid reabsorption and lowers blood uric acid levels by selectively inhibiting the urate transporter (URAT1) related to reabsorption of uric acid in the kidney. Eisai concluded a license agreement with FUJI YAKUHIN for China and five ASEAN member states: Indonesia, Malaysia, Myanmar, the Philippines, and Thailand, granting exclusive development and distribution rights in these countries. URECE was approved in Thailand for gout and hyperuicemia in September, 2024. In Japan, FUJI YAKUHIN obtained manufacturing and marketing approval for URECE in January 2020 and launched it in May 2020.It is estimated that there are currently about 16 million patients with gout in China.2 It is expected that the number of patients will further increase in the near future due to changes in lifestyle and dietary preferences in accordance with socioeconomic development.Eisai is committed to providing “URECE” to more patients with gout in China, including through its inclusion in the National Reimbursement Drug List (NRDL), and will contribute to improving the quality of life (QOL) of patients.“优乐思®” Product OutlineChinese Trade name: “优乐思” (URECE)Chinese generic name: 多替诺雷片 (Dotinurad Tablets)Indication for use: It is indicated for gout patients with hyperuricemia.Dosage and administration: For oral use, the usual adult initial dosage is 1 mg of dotinurad once daily. The dose level should then be gradually increased as needed by checking blood uric acid levels. The usual maintenance dosage is 2 mg once daily and may be adjusted according to the patient’s condition, but up to 4 mg once daily.About “URECE®” (Dotinurad)URECE is a therapeutic medicine for gout and hyperuricemia discovered by FUJI YAKUHIN. URECE selectively inhibits URAT1, one of the uric acid transporters, thus preventing reabsorption of uric acid by the kidneys and promoting uric acid excretion in the urine. In addition, URECE has a small effect on other transporters affecting uric acid secretion, so it reduces serum uric acid levels at lower doses. URECE is expected to have a low risk of side effects and drug interactions.In Japan, FUJI YAKUHIN obtained manufacturing and marketing approval for URECE in January 2020 and launched it in May 2020.About the Phase 3 Clinical Trial (Study FYU-981-J086-301)1This was a multicenter, active-controlled, double-blind, parallel-group, randomized, Phase 3 study conducted to confirm the superiority of dotinurad 4mg over febuxostat 40mg as the primary evaluation, assess safety, and confirm the non- inferiority of dotinurad 2mg to febuxostat 40mg as the secondary evaluation in Chinese patients with gout.Patients with gout and serum uric acid (SUA) levels exceeding 7.0 mg/dL were randomly assigned to either the dotinurad group or the febuxostat group in a 1:1 ratio, investigational product treatment for 24 weeks (the dotinurad group received 1mg/day for 4 weeks, 2mg/day for 8 weeks, and 4mg/day for 12 weeks, while the febuxostat group received 20mg/day for 4 weeks and 40mg/day for 20 weeks). The primary endpoint was the proportion of patients with SUA ≤6.0mg/dL at 24 weeks, and the secondary endpoint was the proportion of patients with SUA ≤6.0mg/dL at 12 weeks.Of the total 451 patients, 225 were assigned to the dotinurad group and 226 to the febuxostat group. Of these, 441 patients (220 in the dotinurad group and 221 in the febuxostat group) were included in the Full Analysis Set (FAS).For the primary endpoint, the proportion of patients with SUA ≤6.0mg/dL at 24 weeks was 73.6% [95% confidence interval (CI): 67.8, 79.5] in the dotinurad group and 38.1% [95% CI: 31.6, 44.5] in the febuxostat group, confirming the statistical superiority of dotinurad 4mg over febuxostat 40mg (difference of proportion 35.87% [95% CI: 27.36, 44.37, p<0.001]).For the secondary endpoint, the proportion of patients with SUA ≤6.0mg/dL at 12 weeks was 55.5% in the dotinurad group and 50.5% in the febuxostat group, confirming the statistical non-inferiority of dotinurad 2mg to febuxostat 40mg (difference of proportion 5.24% [95% CI: -3.69, 14.17]).The most common adverse events were gouty arthritis, COVID-19, and liver function abnormality in the dotinurad group, and gouty arthritis, COVID-19, and increased alanine aminotransferase (ALT) in the febuxostat group. No new safety concerns with dotinurad were observed.(1) Sun J, Wang Y, Zhang X, et al. POS0255 A RANDOMIZED, MULTICENTER, DOUBLE-BLIND, PHASE 3 STUDY COMPARING EFFICACY OF DOTINURAD AND FEBUXOSTAT FOR THE TREATMENT OF GOUT IN CHINESE SUBJECTS. Annals of the Rheumatic Diseases 2024;83:407-408.(2) For the estimated data regarding the number of patients with gout: Data of morbidity prevalence rate - Rui Liu et al., Prevalence of Hyperuricemia and Gout in Mainland China from 2000 to 2014: A Systematic Review and Meta-Analysis, BioMed Research International, Volume 2015, Article ID 762820Estimated data calculated from United Nations World Population Estimates - World Population Prospects, URL：https://population.un.org/wpp/ Media Inquiries:Eisai Co., Ltd.Public Relations Department TEL: +81-(0)3-3817-5120 Copyright 2024 JCN Newswire via SeaPRwire.com.

TOKYO, Dec 10, 2024 - (JCN Newswire via SeaPRwire.com) - The Association for Promotion of Sustainable Finance Platform (AP-SFPF) and Hitachi, Ltd. (Hitachi) today announced that we will begin providing the first template feature adapted to the IFRS sustainability disclosure standards in Japan (IFRS S1 and S2*1) formulated by the International Sustainability Standards Board (ISSB), on the Sustainable Finance Platform - Engagement Support Service (SFP-ESS), a digital platform that promotes ESG investing by establishing seamless connections between asset management companies and listed companies.Specifically, Hitachi's SFP-ESS, developed under license from the IFRS Foundation, will be enhanced with a templatedesigned to facilitate reporting in accordance with IFRS S1 and S2 and the SASB Standards*2 (Templates). AP-SFPF will offer the Templates to asset management companies and listed companies in Japan as the service provider.By starting to provide the Templates, AP-SFPF and Hitachi will support listed companies in Japan in their disclosure of information in conformance with IFRS S1 and S2 and communication between listed companies and assetmanagement companies. This will enable global institutional investors to properly evaluate sustainability-conscious corporate activities in the ESG perspective and contribute to the enhancement of the companies' corporate value.AP-SFPF is a general incorporated association that was established to connect diverse stakeholders andpromote effective and efficient communication, solving issues and considering projects to contribute to the continued development of the ESG market. It was established in July 2023 by eight companies, which mainly include financial institutions: MS&AD Insurance Group Holdings, Inc., Sompo Japan Insurance Inc., Tokio Marine & Nichido Fire Insurance Co., Ltd., Nippon Life Insurance Company, Hitachi, Ltd., Mizuho Bank, Ltd., Sumitomo Mitsui Banking Corporation, and MUFG Bank, Ltd.Background of the start to adapt the SFP-ESS for IFRS S1 and S2Recently, investors' interest in companies' sustainability initiatives has been growing and companies are implementing sustainability initiatives and disclosing information about them. However, there are various disclosure standards in Japan and global. This has created an issue regarding disclosures. The people in charge of disclosing information,especially people at listed companies engaging in business globally, are not sure which standards to refer to and unable to determine investors' expectations regarding the disclosure of information, in addition to being short of resources. To solve this situation, the ISSB announced IFRS S1 and S2 in June 2023 as global baseline standards forthe disclosure of sustainability-related information.In Japan, the Sustainability Standards Board of Japan (SSBJ) is formulating the Japanese version of S1 and S2 (the SSBJ standards), which are made to comply with all of the requirements of IFRS S1 and S2, the standards fordisclosing sustainability-related informationin Japan. The finalized standards are planned to be published by March 2025. In addition, the Financial ServicesAgency made it mandatory to disclose sustainability-related information in securities reports in the fiscal year ended March 31, 2023. It is also considering the gradual application of the SSBJ standards to companies listed on the PrimeMarket starting in the fiscal year ending March 31, 2027. Therefore, listed companies are facing urgent tasks, such asthe collection of sustainability-related information and the development of a disclosure process in line with IFRS S1and S2, to prepare for the disclosure of information becoming mandatory in the future and to enhance their corporate value.In response, AP-SFPF exchanged opinions with more than 100 companies, including asset management companiesand listed companies, and began to offer a beta version of the SFP- ESS and verify its value in October 2023 to reduce the workload of the people at listed companies in charge of disclosing information and promote ESG investingin Japan. By using the Templates to adapt the SFP-ESS to IFRS S1 and S2, AP-SFPF and Hitachi will help listed companies smoothly disclose ESG information and contribute to improving their corporate value.Outline of SFP-ESSThe SFP-ESS is a two-sided platform on which asset management companies and listed companies making ESG investments are connected seamlessly to deepen their mutual understanding of each other. Asset managementcompanies present their needs regarding the ESG information it expected that listed companies disclose in line with theSASB*2 Standards. Listed companies refer to this registered information, which enables them to understand the needs of asset management companies and use the information when formulating their disclosure policies.Listed companies enter their data into the platform and send it, publishing it alongside comments by following the disclosure items in the Templates. This facilitates asset management companies' side-by-side comparison of listedcompanies as the viewers and also enables them to understand data, including the details.Features of the Templates adapted to IFRS S1 and S2Regarding IFRS S1 and S2, documents explaining the disclosure standards themselves, the IFRS Sustainability Disclosure Taxonomy*3, and support materials including a guide for the voluntary application of ISSB Standards havebeen published. However, Japanese documents are limited, and each company is left to decide how they will disclose the information they should disclose in their integrated reports and other reports. To support the practical tasks done by these listed companies, the Templates come with an input interface available in Japanese, so that digital data can be entered and saved on the platform in accordance with definitions in the taxonomy. Specifically, the Templates helplisted companies understand and respond to IFRS S1 and S2 using the following three features.1. Disclosure items classified into three categories (major categories, intermediate categories, and subcategories)The IFRS Sustainability Disclosure Taxonomy information is classified in detail into four core classifications (governance, strategy, risk management, and metrics and targets). However, the hierarchical structure differs from item to item. In response, a creative measure was devised to streamline data entry by the people in charge ofthe disclosure of information at listed companies by classifying the information into major categories,intermediate categories and subcategories visualizing the hierarchical structure of the information. This helps the people in charge of disclosing information at companies understand information collection based on the definitions in IFRS S1 and S2 without difficulty.2. Supplementary information from the IFRS Foundation regarding each disclosure item is provided when viewing the Templates.The IFRS Foundation, provides application guidance which companies may want to refer to when entering information into the Templates.3. Tables styles and options enabling an intuitive understanding of the information that needs to be disclosed are availableOptimal table styles are provided on an item-by-item basis to enable people to intuitively understand and enter the information required for each disclosure item. For example, there is an appropriate answer space for itemsthat are yes or no questions. In addition, for items which require that risks be described, there is a multiple-choice section about the type of risk (physical or transition) and the time frame (short, medium, or long term), in addition to the space for describing the risk. This prevent the omission of information or the provision of insufficient information.Future developmentMoving forward, AP-SFPF and Hitachi will broadly expand the SFP-ESS with the Templates to listed companies andtalk with multiple listed companies preparing to comply with IFRS S1 and S2 ahead of others. It will thus collect opinionsand requests regarding the improvement of the convenience of the Templates and develop the Templates so that we are more useful and adapted to IFRS S1 and S2.We will also work to functionally enhance the SFP-ESS in addition to developing the Templates. Specifically, they moveforward with consideration and development to provide service features which will be needed in the promotion ofthe disclosure of information, dialogue, and engagement between asset management companies and listedcompanies, such as a feature enabling asset management companies to register their information disclosure needs, and to release these features one by one. We also plan to incorporate the finalized SSBJ standards which will be published by the SSBJ by March 2025.Speaking at Director of Earned Revenue, IFRS Sustainability, Eli Reisman, said:“The IFRS Foundation welcomes Hitachi as a licensee of its standards. The IFRS Foundation encourages companiesvoluntarily applying IFRS S1 and IFRS S2, in addition to the progress being made towards regulatory adoption or other use of IFRS S1 and IFRS S2 happening in 25+ jurisdictions globally. In order to facilitate this corporate disclosure, it’s imperative that various services and tools integrate the ISSB standards to support this process."Yasuki Imai, Vice President and Executive Officer, Head of Digital Systems & Services APAC Business, and CEO of Financial Institutions Business Unit, Hitachi, Ltd, said:“In line with this approach to sustainability reporting, Hitachi and its only reseller of SFP-ESS, The Association forPromotion of Sustainable Finance Platform, aim to facilitate the application of IFRS S1, S2, and SASB standards and provide guidance on industry-specific disclosures through the SFP-ESS platform: SFP-ESS is a digital platformdesigned to support companies in their sustainability reporting efforts. This tool is intended to assist companies in navigating the reporting process, with the goal of enhancing the standardization and relevance of ESG reporting.”AP-SFPF member company, Managing Executive Officer, Group Chief Sustainability Officer (CSuO), MS&AD Insurance Group Holdings, Inc., Naomi Motojima said:“MS&AD Insurance Group Holdings, Inc. engages in investment, lending and insurance underwriting activities in consideration with ESG as a signatory to Principles for Sustainable Insurance (PSI) and the Principles for ResponsibleInvestment (PRI). We consider “Symbiosis with global environment ～Planetary Health～” as an important issue forMS&AD group, and we are working on realizing “Action on climate change” and “Improvement of sustainability of natural capital” comprehensively to enhance the resilience of society. We help to solve ESG issues including climate change through insurance underwriting, investment and lending, and of course we also work to reduce our own Greenhouse gas (GHG) emissions. We regard them as missions that we have as an insurance and financing serviceprovider. SFP-ESS is a platform that increases the mutual understanding of companies and financial institutions regarding ESG information disclosure. We hope that using the disclosure templates adapted to S1 and S2, which will be newly implemented, will facilitate the disclosure of information related to companies' ESG activities and lead to investors appropriately evaluating the companies. Further, from the standpoint of an investor, we find the developmentof a platform which enables users to compare the information disclosed by companies using a same index beneficial in the activities for the appropriate evaluation of the activities of the companies. Therefore, we welcome the release of the template feature.”*1 Disclosure standards announced by the IFRS Foundation in June 2023. The standards consist of IFRS S1 (General Requirements for Disclosure of Sustainability-related Financial Information) and IFRS S2 (Climate-related Disclosures).*2 The Sustainability Accounting Standards Board (SASB) Standards provide industry-specific ESG disclosure guidance focused on financial materiality. As of August 2022, the International Sustainability Standards Board (ISSB) of the IFRS Foundation assumed responsibility for the SASB Standards.*3 The IFRS Sustainability Disclosure Taxonomy is a framework for digitally tagging sustainability-related financial disclosures Its goal is to digitalize informationand facilitate investors' and stakeholders' comparison and assessment of companies' sustainability performanceSFP-ESS websitehttps://sfp-ess.org/en/service/About the Association for Promotion of Sustainable Finance Platform (AP-SFPF)The AP-SFPF was established in July 2023 to solve issues and consider projects, with financial institutions playing a leading role, to create new value and contribute to the continued development of the ESG market, eventually resultingin the sustainable development of society through the connection of various stakeholders to each other and the provision of a platform which will facilitate efficient and effective communication related to ESG issues.Member companies: MS&AD Insurance Group Holdings, Inc., Sompo Japan Insurance Inc., Tokio Marine & NichidoFire Insurance Co., Ltd., Nippon Life Insurance Company., Hitachi, Ltd., Mizuho Bank, Ltd., Sumitomo Mitsui Banking Corporation., MUFG Bank, Ltd.Representative: Yoshihiro Kanaoka, Representative Director Location: 1-6-1 Marunouchi,Chiyoda-ku, Tokyo 100-8220, Japan Corporate website: https://sfp-ess.org/en/About Hitachi, Ltd.Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the 3 business sectors of “Digital Systems & Services” – supporting our customers’ digital transformation; “Green Energy & Mobility” – contributing to a decarbonized society through energy and railway systems, and “Connective Industries” – connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company’s revenues as 3 sectors for fiscal year 2023 (ended March 31, 2024) totaled 8,564.3 billion yen, with 573 consolidated subsidiaries and approximately 270,000 employees worldwide. For more information on Hitachi, please visit the company's website at www.hitachi.com. Copyright 2024 JCN Newswire via SeaPRwire.com.

TOKYO, Dec 11, 2024 - (JCN Newswire via SeaPRwire.com) - Fujitsu Limited, Toyo University Incorporated Educational Institution (Toyo University) and Kokoro Balance Research Institute today announced the commencement of a field trial on December 3, 2024, to develop a Training Program for Coping with Customer Aggression. This program leverages AI and incorporates insights from criminal psychology and mental health to tackle the growing societal issue of customer harassment, i.e., unreasonable or abusive behavior directed at staff by customers and clients.The program utilizes the “AI Tool for Experiencing Customer Aggression” developed using Fujitsu's generative AI technology, behavior change support technologies and Toyo University's expertise in criminal psychology. Fujitsu’s AI tool provides interactive feedback through the use of AI avatars and clarifies actions that can be taken to enhance participants' customer harassment response skills. To evaluate the program's effectiveness, Kokoro Balance Research Institute will leverage its mental health expertise to develop new psychological scales measuring customer service skills, stress management, and overall customer harassment response capabilities. Furthermore, the research partners will carry out a field trial with call center employees at Fujitsu Communication Services Limited (CSL), analyzing changes in participants' customer service skills, stress management, engagement, and subjective productivity to ensure the program's scientific validity.The full program is targeted for launch in fiscal 2025 with the goals of reducing the psychological burden of working people in customer service roles and contributing to the creation of safe and supportive work environments.BackgroundCustomer harassment has become a serious social issue. A recent survey revealed that 46.8% of service industry workers have encountered customer harassment in the past two years, with nearly half experiencing lasting physical and mental health consequences.In response, the Ministry of Health, Labour and Welfare added mental health issues related to customer harassment to its work-related injury recognition criteria in September 2023. Furthermore, the Tokyo Metropolitan Assembly passed Japan's first customer harassment prevention ordinance in October 2024. The growing national and local government efforts are driving increased organizational responsibility for employee protection.Field Trial PeriodDecember 3, 2024 to March 31, 2025Figure 1: Overview diagram of the field trial Comment from Akiko Yamada, Head of the Converging Technologies Laboratory of Fujitsu Research, Fujitsu Limited:We have been pursuing research in converging technologies, combining cutting-edge digital technology with knowledge from humanities and social sciences to solve various social issues. This new initiative combines generative AI, behavioral change support technology, criminal psychology, and mental health expertise to tackle the significant social problem of customer harassment and secure the well-being of working people.Comment from Prof. Masayuki Kiriu, Dean, Faculty of Sociology, Toyo University:By incorporating psychological scales and stress measurement indicators into the "AI Tool for Experiencing Customer Aggression”, we expect to create a practical and effective customer harassment response training program for customer service personnel. This will significantly contribute to solving current customer harassment issues. We anticipate the emergence of new social contributions through converging technology in this pilot program.Comment from Kyoko Shimada, Representative Director, Kokoro Balance Research Institute:Customer harassment can inflict deep emotional wounds on employees. While eradication may be impossible, we can reduce its impact through organizational efforts. This research aims to strengthen organizations by focusing on employee mental health and response capabilities. By using globally recognized psychological scales and effective evaluation criteria, we aim to make this program scientifically sound, useful, and applicable for employees.About FujitsuFujitsu’s purpose is to make the world more sustainable by building trust in society through innovation. As the digital transformation partner of choice for customers in over 100 countries, our 124,000 employees work to resolve some of the greatest challenges facing humanity. Our range of services and solutions draw on five key technologies: Computing, Networks, AI, Data & Security, and Converging Technologies, which we bring together to deliver sustainability transformation. Fujitsu Limited (TSE:6702) reported consolidated revenues of 3.7 trillion yen (US$26 billion) for the fiscal year ended March 31, 2024 and remains the top digital services company in Japan by market share. Find out more: www.fujitsu.com.Press Contacts:Fujitsu LimitedPublic and Investor Relations DivisionInquiriesToyo UniversityToyo University General Affairs Department, Public Relations DivisionPhone: 03-3945-7571Reception hours: 9:00-18:00 JST (excluding Saturdays, Sundays, holidays, and university-designated holidays)E-mail: mlkoho@toyo.jpKokoro Balance Research InstituteE-mail: info@kokorobalance.jp Copyright 2024 JCN Newswire via SeaPRwire.com.